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54 Linden Ave, Kettering NN15 7NX, UK – 01536 512104
Majority of receptionist are very rude. I understand very popular and busy surgery but no need for rudeness, over phone and in surgery. Doctors have always been lovely from my experience though it's just the reception that lets it down. They make you not want to talk to them about anything which then prevents you from getting the correct help or appointment. Being involved with a very serious incident and still being spoken to like I was a nusence
Prospect House, 121 Lower St, Kettering NN16 8DN, UK – 01536 513494
Just came across these experiences of Weavers Medical Centre.My experience began thirty two years ago.Recently,I saw a sign on the reception desk,stating abuse of staff will not be tolerated.to have to put this there makes me both sad,and angry.During my many years as a patient at Weavers,not once have I ever had to complain,or feel "disgusted"a word used by a few people,because an appointment was not available,exactly when it was convenient for me. I Have always been offered an alternative one,by very pleasant and helpful receptionists,who try to fit me in at a suitable time.If these people need appointments,they surely should be grateful to be available for a time when one is offered,and be extremely grateful for it,not assume they are entitled to abuse the staff,hence the necessity of the sign on the reception desk.People should be reminded that this vital service is free,show respect to the Doctors who treat them with respect,and if they cannot understand what the Doctor says,that is not the fault of the Doctor,but the fault of the person who doesn't learn English,and for some unknown reason,believes they are entitled to be rude,and abusive. I Wonder,if these people think that an interpreter should be available for their convenience.We are very fortunate to have such an amazing Medical Centre as Weaves,and I for one,will not tolerate or listen to any ignorance regarding it.Try some of the others.
I have been with this surgery for over 25 years and on the whole the service has been excellent. I have always been able to get a same-day appointment when needed. If they don't have appointment spaces a GP will ring you and either give you advice or make you an appointment if it is urgent. I think patients sometimes fail to appreciate how busy the GPs, nurses and staff are and not expect a same-day appointment for minor issues.
7 Montagu St, Kettering NN16 8XG, UK – 01536 525436
I had an unpleasant experience with a Dentist.... Mo is very gentle and patient super trendy he always looks fabulous and has the most beautiful chair side manner and a lovely smile! He has restored my faith in Dentistry.... I've been terrified since I was little so a nice understanding dentist is essential! He's fantastic and nothing at all like a dentist he tells you what is going on while he's doing it so high five from me !! Ps the receptionist especially Jane super too !
Receptionist are now bit more polite and not so rude and abrupt like before. My dentist May is really good.
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